I am Haijing Zhang/张海菁, a product designer with a mind for social system transformations and a heart for humanity. Design lead at JPMorgan | Ex-McKinsey | Based in Brooklyn, NYI provide end-to-end design services to help companies solve complex problems. I drive projects from zero to one - from UX research to product design. More about me Clients Work Product design // service design Designing for Global Learners Transforming Business Banking Experience Auto Insurance Buy Online English Bite Ethnography research // workshop facilitation Ethnography of Insurance in Asia Non-Residential Strategy in Higher Education other work